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Finding your bookings in My Trips

Upcoming and past trips, what the chips mean, and where invoices and receipts live.

My Trips has two tabs: Upcoming and Past. Anything that still needs you — a transfer to make, a payment to confirm — sits in Upcoming with a chip saying what to do. Once a trip ends it moves to Past, where you can leave a review.

When you book several things for the same trip — a room, a transfer and a tour in the same town on overlapping dates — BukNau groups them into one trip card so you can see the whole journey together. Each booking inside it still has its own page, payment and invoice.

  • Open any booking to see the operator's bank details, your payment reference and the invoice.
  • Download the invoice as a PDF from the booking page once the booking is confirmed.
  • Message the operator from the booking page — before or after you pay.

Quick answers

Where is my invoice or receipt?

On the booking page in My Trips. The invoice is there once the booking is confirmed and can be downloaded as a PDF; it also arrives by email with your confirmation.

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For travellers. Last checked against the product on 2026-09-19.

Talk to a person

We read every message. Ask about a booking, tell us something isn’t working, or share an idea. We reply by email, phone or WhatsApp, usually within a working day.

Or email support@buknau.com